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| This page contains all of the posts and discussion on MemeStreams referencing the following web page: AOL Customer Retention Manual Published. You can find discussions on MemeStreams as you surf the web, even if you aren't a MemeStreams member, using the Threads Bookmarklet. |
| AOL Customer Retention Manual Published by Catonic at 9:06 am EDT, Jul 20, 2006 | |||
This website has the AOL Customer Retention Manual posted in full as a 7MB PDF. I'm sure there are a lot of psychological tricks in the manual, but I'm waiting on my copy to download at the moment. Too bad this got leaked now that we are all out of the ISP games... | |||
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