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AOL Customer Retention Manual Published

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AOL Customer Retention Manual Published
Topic: Miscellaneous 9:06 am EDT, Jul 20, 2006

This website has the AOL Customer Retention Manual posted in full as a 7MB PDF. I'm sure there are a lot of psychological tricks in the manual, but I'm waiting on my copy to download at the moment.

Too bad this got leaked now that we are all out of the ISP games...

AOL Customer Retention Manual Published



 
 
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