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Call Centers Struggle in Face of Do-Not-Call Rules

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Call Centers Struggle in Face of Do-Not-Call Rules
Topic: Spam 11:17 am EDT, Sep 22, 2003

] As they gathered here for their annual convention, those
] who sell mortgage services, credit cards and corrugated
] roofing over the phone say that if they do not change the
] way they do business immediately, they may follow
] door-to-door salesmen into commercial extinction.

This story does seem to indicate that the do not call list is going to work. No, I don't have any sympathy for the industry's troubles. The timing sucks. In a bad economy we are spilling a bunch of unskilled labor on the market. They will have trouble finding work. But, on the other hand, thats why this should have been done years ago, before things got to this point. 104 million calls a day?? How many households are there in the United States? Thats got to be around one call per day per household!

Get off my phone, get out of my email inbox. I have never ever ever bought your products. You are not wanted here.

Call Centers Struggle in Face of Do-Not-Call Rules



 
 
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