] "I don't use Windows and asked my OEM for the refund,
] they have no idea what I'm talking about"
]
] Most customer support personel, supervisors, and managers
] that work within the sales departments of these major
] OEMs are not educated in this issue. First off, they've
] probably never actually read the agreement and secondly
] are not encountered with this situation as much as they
] should be. In other words, they don't have a procedure in
] place to deal with this. However, This does not mean that
] you are not entitled to your refund.

A refund for uninstalling Windows from a purchased computer?