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This page contains all of the posts and discussion on MemeStreams referencing the following web page: BW Online | October 27, 2003 | The Hidden Costs of IT Outsourcing. You can find discussions on MemeStreams as you surf the web, even if you aren't a MemeStreams member, using the Threads Bookmarklet.

BW Online | October 27, 2003 | The Hidden Costs of IT Outsourcing
by Decius at 8:39 am EST, Oct 30, 2003

] Indeed, offshoring -- sending work overseas -- isn't
] always all it's made out to be. Particularly with
] information technology, which can be a lot more
] complicated than moving traditional manufacturing
] operations overseas. IT quality is much more difficult to
] gauge, says Atul Vashistha, chairman and CEO of info-tech
] offshoring consultancy neoIT in San Ramon, Calif. And
] since IT is an integral part of every business process,
] it requires more communication and management.

Its good to have this out there, because the CEOs that back outsourcing are fond of talking about the quality level that they get, but anecdotally thats not what I've heard from people. I'm not sure what to think about that. It could be isolated experiences, biased observers, and whatnot. It could be a temporary situation while the offshore houses get their operations setup right. If this problem IS real, then how long will it last?

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