] "The difference between appreciation and flattery?
] That is simple. One is sincere and the other is
] insincere. One comes from the heart out; the other from
] the teeth out. One is unselfish; the other selfish. One
] is universally admired; the other universally
] condemned.... If all we had to do was flatter, everybody
] would catch on and we should all be experts in human
] relations.
]
] When we are not engaged in thinking about some definite
] problem, we usually spend about 95 percent of our time
] thinking about ourselves. Now, if we stop thinking about
] ourselves for a while and begin to think of the other
] person's good points, we don't have to resort
] to flattery so cheap and false that it can be spotted
] almost before it is out of the mouth."

Management Craft: Tip of the Day - #24